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The Neck Traction Device, also known as the Neck Cloud, is a cervical traction solution designed to alleviate neck pain, correct neck humps, and provide TMJ relief. With a lightweight and portable design, it can be used conveniently at home or in the office. Made from high-density foam, it ensures comfort and support while being easy to clean. Users can expect noticeable relief with just 10 minutes of daily use, and the product comes with a lifetime satisfaction guarantee.
W**I
Great
Works great for me. Says to only use it 15 minutes a day. That’s all you need. The pressure points are fabulous. When I have neck tension, after using the neck cloud, it’s gone! I feel so much better. Of course I was leery to buy it, but I figured I’d try. The first time it worked, and I was amazed! Every time I use it, my neck feels better.
S**R
Really works for me
I have a very stiff neck from looking down at devices way too much. I’m not a fan of chiropractors, so I was looking for something else to help. This is it! I use it for about 10 minutes a couple times a day, and my next definitely feels a lot better. This thing stretches it comfortably. I do not use it on the bed. I lay on the floor on a yoga mat. Anyway hope this helps!
E**E
Amazing product!
I love this pillow. I use it when I have tension and can lay down for a bit. It seems to help.
S**
Too hard
The brace was stiff hard plastic, so not useful for me.
D**D
This review is for the company and less so of the product.
At first, I thought this product would help me because I’m usually a side sleeper and I turn during the night. I followed the instructions included, but I feel as though this product is super stiff and causes me to have pain in the back of my head if I use it for more than a few minutes.So far, I just feel is though it’s too solid of a material to use as an actual support.The company reached out and offered a full refund, no questions asked, for my purchase.As far as the product, I’m not sure it’s for me, but the company gives five star customer support.
M**S
Takes getting used to
The first couple days it was pretty uncomfortable but that just told me how awful my posture has affected me. I feel less pain in my neck now after using for 2 months.
M**K
Comes with almost no instructions
For a medical device it should come with more information on how to correctly use it. It comes with a small 2 inch by 2 inch instruction sheet that is not enough.
G**O
Disappointed with Neck Cloud - Increased Neck Pain & Lack of Customer Service
I purchased the nbstep Neck Cloud with the expectation of relieving neck pain. Unfortunately, after using the device as instructed, I experienced a worsening of my neck pain.I then attempted to contact nbstep customer service to inquire about the Lifetime Satisfaction Service and Money Back Guarantee advertised on the product page. However, I received no response .While the concept of the Neck Cloud seems promising, my experience was negative due to the increased pain and lack of customer service. It's important for potential buyers to be aware of this possibility, especially considering the advertised guarantee.
Trustpilot
1 month ago
1 month ago