WiFi Sump Pump Monitor & Protector - No Sensors, Real-Time Alerts to Your Mobile Device: Prevent Pump Burnout, Over-Cycling & Flooding from Power Outage, Remote Control & Overload Protection

Could not get the PumpFuse to connect to Cox Panoramic Wifi or iPhone hot spot, kept getting "Wrong password" error even though it was correct. Emailed seller for help and Paul called to troubleshoot. We were able to connect the device to my iPhone hot spot after changing the password which allowed me to upgrade the device firmware to the latest version. After the upgrade, the error message changed to "Too many devices are connected to the router". Explains a lot as we have over 20 Wiz bulbs, 12 Ring cameras, and 7 Rokus in addition to iPhones and laptops. Wound up disabling some Wiz bulbs to free up space for the PumpFuse to connect and it's working great. When I called Cox to ask about having more devices connect to the router, they wanted to upgrade my connection speed which was not the issue. Wound up splitting the 2.4 and 5 gig into two SSIDs and all smart devices are connected again.

For about a hundred bucks, it is a simple solution that mostly does a great job. It has disconnected during power outages (no battery inside) and then doesn't always reconnect to your phone app on its own, so you have to unplug it, and then plug it back in. For this, I'd give it four stars, but the guy who sells it is so responsive and helpful, I wanted to help his business.

Finally, a real sump pump monitor. Very reliable and works great. A lot of options and data collection. One of the best features I like is the power off/on function in case your float switch gets stuck open. I never had to use that feature, but I am glad it is there. That shows how much thought was put into this.

Bought this item for my pump. Once received it was easy to set up for install using I phone. About a month later the app had an update so I installed the update and that's where my trouble began. It lost connection and I never could get it back up and running. Sent back and ordered new on and still same issue. Customer service (Paul) tried helping me with the issue but unfortunately he didn't get it to work. Bought the PFM01 model older version and working great. Would give product 5 stars when it was working but due to issues 3 stars. Customer service 5 stars for all the help.Update- Still dealing with customer service (Paul) After speaking with him their team fixed the update for the PF03 I ordered and received a new one and works great. Would very much recommend this product! Customer service very professional and will go out of their way to help. 5 Stars

works good .seller helpful

I love the simplicity of the PumpFuse. Also, for anyone who likes to customize, the alert settings in the app offer many choices. I asked customer service a question by email, and they responded immediately with helpful advice. I don't worry about my basement flooding after I installed a PumpFuse.

OK - You're gon’a want’a read this.I use this monitor to track our septic system discharge.This little device is fantastic and contacting their customer service got a response in minutes.We have a septic tank that pumps up and out to the leach field. The other day I flipped the wrong breaker and incorrectly shut off the septic pump. I didn’t catch it until the high water level alarm in our tank tripped. (Well OK, I actually never did catch it - the alarm did.) I realized then that I had no way of easily knowing when the septic pump ran, how many times it pumped out, how long it ran, anything. I only knew when the tank was full and then you need to scramble to fix the issue before a sewer disaster.So could I use PumpFuse to log my septic pump? YES!Problem - Our septic pump was 220VAC and Amazon specs said PumpFuse was a 125VAC device. But checking the PumpFuse website under specs said the monitor was rated 110/250VAC. So I emailed the company.Paul at PumpFuse responded - The PumpFuse device comes with a 120V plug by default. The internal circuit was tested on single phase 220V. You will need to ask your electrician to cut off the 120V plug and replace it with 220V single phase plug or use some sort of adapter or direct wire connection.Great - just what I was hoping. I ordered it.I wired it up using two adapters, plugged it in, and bingo; there was the green pair light. Connected it to our Wi-Fi and it updated its firmware. Total install time, including wiring in the adapters and connecting it to my Wi-Fi - less than 20 minutes.I can now track my septic system pumping by week, month, and year. It logs when it pumped, how long it ran, even the load drawn. This little device even has settable protection limits to shut off the pump when PumpFuse senses an unusual load but I didn't activate that function.Last night my septic pump ran at 2:27am for 13min 12sec and drew 857watts. I've only had it connected for a day so the long term reliability is unknown but for right now - Love it, Love it, Love it. So this is little thing is not just a sump pump monitor. It can also be used for septic systems and is rated for 220VAC. Thank you PumpFuse.